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Public Safety complaint and feedback form

DPS values input from the University community. Use this form to submit a complaint, make a suggestion, or ask a question.

We want to hear from you

Your feedback helps us recognize our Public Safety team members for their performance, and assists us in improving delivery of service and achievement of goals.

Submit complaints and feedback using the online form below. You may also contact us 24/7 via email, phone, or by visiting our offices to speak with a DPS supervisor. The Chief of Public Safety reviews all complaints and concerns. DPS is committed to responding promptly and handling all matters with fairness, professionalism, and confidentiality.

If this is an emergency, for immediate support please call or text (585) 275-3333 or pick up a blue light phone. We are available 24 hours a day, 7 days a week.

University resources

There are many University-wide resources available if your feedback isn’t related to a Public Safety officer encounter, or if you aren’t comfortable reporting to our team.

Contact Public Safety