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University ID cards

Public Safety oversees the issuing and replacing of all University ID cards. Find ID Office locations, hours, and answers to frequently asked questions.

Topics on this page:

River Campus and Medical Center offices

River Campus offices

Susan B. Anthony Hall, 114A

ID Office Box Number – RC 270319

Monday through Friday, 8 a.m. to 4:30 p.m.

(585) 275-3975

Public Safety Headquarters, 612 Wilson Blvd.

ID Office Box Number – RC 278950

Monday through Friday, 9 a.m. to 2 p.m.

(585) 275-3437

Medical Center office

Room G-7009, Box Number – MC 303 

Monday through Friday, 8 a.m. to 4:30 p.m.

(585) 273-2000

Frequently asked questions

Where do I pick up my URochester ID card?

New or replacement UR ID cards can be picked up at any ID Card Services office.

What do I need to bring with me to get a URochester ID card?

You will be asked to present photo identification. Valid forms of photo identification include:

  • driver’s license
  • government-issued ID
  • military ID
  • passport
  • school ID card (with photo and no more than two years old)
What should I do if I lose or damage my current URochester ID card?

If you lose or damage your University ID card, please contact the ID office at (585) 273-2000.

If I don't like the photo on my current ID card, can I replace it for free?

No. However, the ID Office is able to determine if your current ID photo is an acceptable likeness of your current appearance. If an update is needed, a new photo will be taken and a replacement card will be issued at no cost.

What should I do with my ID card if I separate from the University?

When you separate from the University, your UR ID should be turned in at a University ID Office or returned to the Public Safety Center, in person or via mail.

River Campus ID Offices:

Public Safety Headquarters ID Office Box Number – RC 278950
612 Wilson Blvd.
Monday-Friday, 9 a.m. to 2 p.m.
(585) 275-3437

Susan B. Anthony Hall, 114A ID Office Box Number – RC 270319 
Monday-Friday, 10 a.m. to 4:00 p.m.
(585) 275-3975

Medical Center ID Office:

Room G-7009, Box Number – MC 303 
Monday-Friday, 8 a.m. to 4:30 p.m.
(585) 273-2000

What should I do with URochester ID cards that I find, or those turned into me/my office?

Found and surrendered University ID cards should be turned over to a University ID office or returned to the Public Safety Center in person or via mail. If sent by mail please use: Attention ID Office Manager. Including a short note of explanation will also be useful and appreciated.

River Campus Offices:

Public Safety Headquarters ID Office Box Number – RC 278950
612 Wilson Blvd, Rochester, NY 14627
Monday-Friday, 9 a.m. to 2 p.m.
(585) 275-3437

Susan B. Anthony Hall, 114A ID Office Box Number – RC 270319 
Monday-Friday, 10 a.m. to 4:00 p.m.
(585) 275-3975

Medical Center ID Office:

Room G-7009, Box Number – MC 303 
Monday-Friday, 8 a.m. to 4:30 p.m.
(585) 273-2000

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