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Parking Department

What we do

Manages the University of Rochester’s parking program, including permits, lots and garages, enforcement, and operations that support faculty, staff, students, and visitors.

Topics on this page:

Important announcement

Get a permit

Maps and tools

Parking forms

Special event parking

Campus parking lot with trees.
Parking support

Get help if your vehicle won’t start

Parking provides on-campus assistance for common vehicle issues, including jump starts, tire inflation, and lockout support.

Get vehicle assistance

Locations

Frequently asked questions

Permits and registration
How do I register for a parking permit?

Please visit My Parking Online to register for a parking permit, or contact the Parking office.

Where will my parking lot be located?

You will be assigned a parking lot based on your job code.

What are the parking permit rates?

Parking lot rates are based on proximity to the center of campus. View parking rates for the Health Sciences Campus (Med Center), River Campus, and East End Garage.

Do temporary workers at Strong Staffing pay for parking?

Yes, temporary workers at Strong Staffing are required to pay for parking. Temporary staff can register for parking by visiting My Parking Online.

Do temporary workers at Strong Staffing get reimbursed for parking if we pay up front and our assignment ends?

Temporary permits are non-refundable. We recommend purchasing a temporary permit for two weeks at a time unless you are certain your assignment will last longer.

Parking locations and hours
Where do I park if I start working after 2 p.m. and shuttle service ends after 9:30 p.m.?

Registered permit holders may park in the College Town Garage after 2 p.m.

Employees who have a permit with after-hours access may also park in the Strong Memorial Hospital Garage after 6 p.m., Monday through Friday, on levels 4, 5, or 6 only, until 10 a.m. the next morning, and on weekends and University holidays.

When entering the garage, your license plate will automatically raise the gate arm. There is no need to pull a ticket. If the gate arm does not raise, scan the barcode on your University ID at the entry or exit machine.

Employees without after-hours access must pull a ticket upon entry to the garage and pay for parking.

Where do I park on weekends if my shuttle does not run to my lot?

On weekends, employees with a valid permit may park:

  • in the College Town Garage (entrance on East Drive) on any level and in non-gated spaces
  • in the Strong Memorial Hospital Garage on levels 4, 5, or 6
If my parking lot is full, where do I park?

If your assigned parking lot is full, please park in another nearby lot and contact the Parking office for guidance.

Garages and after-hours parking
I have a medical appointment. Can I park in the Strong Memorial Hospital Garage?

Yes, you may park in the Strong Memorial Hospital Garage for medical appointments. Please call the Parking office at 585-275-4524 the day before your appointment to notify enforcement and avoid a citation. Employees are required to pay visitor parking rates and must take a ticket upon entry.

When can I park in the Strong Memorial Hospital Garage or College Town Garage?

Employees who have a permit with after-hours access may park in the Strong Memorial Hospital Garage after 6 p.m., Monday through Friday, on levels 4, 5, or 6 only, until 10 a.m. the next morning, and on weekends and University holidays.

Your license plate serves as your parking permit, and the gate arm will automatically raise when you enter and exit the garage. There is no need to pull a ticket. If the gate arm does not raise, scan the barcode on your University ID at the entry or exit machine.

Employees without after-hours access must pull a ticket upon entry to the garage and pay for parking.

Alternate vehicles
Can I use my parking permit with a different or temporary vehicle?

Alternate permits are no longer issued. You can associate up to four vehicles with your active parking permit. Log in to My Parking Online to add or update your vehicle information. Only one vehicle may be parked on University property at a time.

Vehicle issues and emergencies
What if my vehicle breaks down?

If your vehicle breaks down, report it to the Parking office by calling (585) 275-4524.

The vehicle must either be in a regular parking space or towed immediately. If the breakdown occurs after regular business hours, contact Public Safety at (585) 275-3333.. Be sure to leave your name, phone number, car information, and location.

Leaving a note on the vehicle is not sufficient. The inoperable vehicle must be removed from University property within 24 hours.

What if I have an emergency?

University Public Safety is available 24 hours a day, 7 days a week by calling or texting (585) 275-3333.

Related offices and departments

Browse related offices for contact information and related resources.